VELRIZA is a modern jewelry brand inspired by light, elegance, and timeless beauty.
Each piece reflects refined craftsmanship and contemporary design.
Crafted with attention to detail and modern aesthetics, VELRIZA blends European sophistication with global fashion sensibilities — creating jewelry that elevates everyday moments into lasting statements.
Orders are usually processed and shipped within 1–3 business days (excluding holidays).During promotional activities or peak order periods, the processing time may be extended to 5 working days, and we will notify you in a timely manner.
Tracking information:Once your order is shipped, you will receive an email notification containing your tracking number.Please monitor the tracking updates provided by the carrier.
We cooperate with internationally renowned express delivery companies such as DHL, FedEx, and UPS to provide you with fast and efficient transportation services. We use reliable international logistics service providers and select the appropriate shipping method based on the destination.
International delivery typically takes 3–12 business days.
Actual delivery times may be delayed due to customs clearance, weather, or local logistics conditions.
If the tracking status shows “Delivered” but you experience any delivery issues (including missing packages, incorrect delivery, or visible damage), please contact us within 3 days from the delivery date shown in the tracking system.
If no notification is received within 3 days, the order will be considered successfully delivered, and we may be unable to process related claims or requests.
The following transportation times are calculated based on working days.
| COUNTRIES AND REGIONS | TYPE OF SHIPPING | SHIPPING TIMELINE |
| North American | Standard | 5-12days |
| Express | 3-9days | |
| Europe | Standard | 7-12days |
| Express | 6-9days | |
| Japan | Standard | / |
| Express | 6days | |
| Australia | Standard | 7-12days |
| Express | 6-9days | |
| UAE | Standard | 7-12days |
| Express | 6-9days | |
| Spain | Standard | 7-12days |
| Express | 6-9days | |
| Argentina | Standard | 7-12days |
| Express | 6-9days | |
| Italy | Standard | 7-12days |
| Express | 6-9days | |
| India | Standard | 3-5days |
| Express | 6-9days | |
| South Korea | Standard | 7-12days |
| Express | 6-9days | |
| South American | Standard | 7-12days |
| Express | 5-10days |
Velriza currently ships to over 70 countries and regions, including but not limited to:
United States, United Kingdom, Australia, Brazil, Canada, France, Germany, Italy, Spain, Argentina,India, Japan, South Korea, Mexico, New Zealand, Singapore, Sweden, and more.
Shipping costs will be clearly displayed on the checkout page. The final cost will be as shown on the checkout page.
All shipping fees, including Standard Shipping, Express Shipping, and DHL Dedicated Shipping, are non-refundable in the event of a return.
Some countries may impose import taxes or customs duties,International express shipments may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
For assistance, please contact :
E-mail:support@velriza.com
We offer free shipping services, with hundreds of courier companies working with us, including DHL, FedEx, UPS, SF Express, Yuntu Express, and more
We offer convenient payment services to ensure the safety of your funds and transactions, including PayPal, Google Pay, Apple Pay, and credit card payments
We offer instant online service, so you can reach out to us anytime, but due to time zone differences, we’ll get back to you as soon as possible
We offer excellent after-sales support, including a 30-day refund policy to ensure your shopping experience and financial security
